acejl Casino
Privacy Policy

acejl Casino is committed to protecting the privacy and personal data of all players who use our platform. This Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

This Policy applies to all personal data collected through the acejl Casino website at acejl.app, our mobile-optimized platform, customer support channels, and any other services operated by acejl Casino. It covers data collected from registered players, prospective players, and visitors to our platform.

We encourage you to read this Policy carefully and in full. If you have questions about how acejl Casino handles your personal data, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.

For the purposes of the Philippine Data Privacy Act of 2012, acejl Casino is the personal information controller responsible for the personal data collected through the acejl.app platform. acejl Casino determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws.

acejl Casino has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. Contact details for the DPO are provided in Section 15 of this Policy.

acejl Casino collects the following categories of personal data:

acejl Casino does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance purposes.

acejl Casino collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and interact with the acejl Casino platform, including through cookies and server logs.
• Third-party sources: Identity verification data from accredited KYC/AML service providers; payment transaction data from GCash, PayMaya, and partner banks; fraud prevention data from security service providers.
• Regulatory sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory authorities in connection with compliance obligations.

acejl Casino uses your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your acejl Casino account, including processing your registration and verifying your identity.
• Service delivery: Enabling you to access and use all features of the acejl Casino platform, including games, deposits, withdrawals, and promotions.
• Payment processing: Processing deposits and withdrawals via GCash, PayMaya, and partner bank transfers in Philippine Peso (PHP).
• Legal and regulatory compliance: Fulfilling our obligations under the DPA, PAGCOR regulations, Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and other security threats.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behavior and administering self-exclusion and account restriction tools.
• Customer support: Responding to your inquiries, complaints, and support requests.
• Platform improvement: Analyzing aggregate usage data to improve the performance, features, and user experience of the acejl Casino platform.
• Marketing communications: Sending you promotional offers and updates about acejl Casino, where you have provided consent and not subsequently opted out.

acejl Casino processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your acejl Casino account and deliver our gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and the Data Privacy Act.
• Legitimate interests: Processing necessary for acejl Casino's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

acejl Casino does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya (Maya), and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Accredited KYC and AML service providers engaged to verify your identity and comply with Philippine regulatory requirements.
• Game software providers: Third-party game developers and live dealer studio operators whose games are available on the acejl Casino platform, to the extent necessary for game delivery and fairness certification.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection service providers engaged to maintain the security and availability of the acejl Casino platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or is necessary to prevent or investigate criminal activity.

All third-party service providers engaged by acejl Casino are required to process personal data only in accordance with our instructions and applicable Philippine data privacy laws. We do not authorize any third party to use your personal data for their own independent purposes.

acejl Casino retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA requirements.
• Transaction and financial data: Retained for a minimum of five (5) years following the date of the transaction, in accordance with AMLA and tax regulations.
• Customer support records: Retained for three (3) years from the date of the support interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter for compliance documentation purposes.
• Technical and usage logs: Retained for up to twelve (12) months, unless required for longer periods for security investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with acejl Casino's data disposal procedures.

acejl Casino implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the acejl Casino platform.
• Encryption of sensitive data at rest, including financial data and identity verification documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Multi-factor authentication for administrative access to systems containing personal data.
• Regular security assessments, penetration testing, and vulnerability scanning of the acejl Casino platform.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

acejl Casino uses cookies and similar tracking technologies on the acejl.app platform. A cookie is a small text file placed on your device when you visit a website. acejl Casino uses the following categories of cookies:

• Strictly necessary cookies: Essential for the operation of the acejl Casino platform, including maintaining your login session, remembering your language preference, and enabling secure transactions. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Used to collect aggregate, anonymized information about how players use the acejl Casino platform, such as which pages are visited most frequently. This data is used solely to improve platform performance and user experience.
• Functional cookies: Used to remember your preferences and settings on the acejl Casino platform, such as your preferred game category or display settings.

acejl Casino does not use advertising cookies, cross-site tracking cookies, or third-party marketing pixels. You may control cookie settings through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the acejl Casino platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by acejl Casino:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which this Policy fulfills.
• Right of access: The right to request a copy of the personal data acejl Casino holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by acejl Casino.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to acejl Casino's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact acejl Casino's Data Protection Officer using the contact details in Section 15. We will respond to all data rights requests within fifteen (15) business days of receipt. We may require you to verify your identity before processing your request.

The acejl Casino platform is strictly intended for persons who are at least twenty-one (21) years of age. acejl Casino does not knowingly collect personal data from individuals under the age of 21. Registration on the acejl Casino platform constitutes a representation by the registrant that they are 21 years of age or older.

If acejl Casino becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the acejl Casino platform, please contact our support team immediately.

In limited circumstances, acejl Casino may transfer personal data to service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers whose servers are located in other jurisdictions.

Where such transfers occur, acejl Casino ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. acejl Casino will not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

For more information about cross-border data transfers and the safeguards in place, please contact our Data Protection Officer.

acejl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

When material changes are made to this Policy, acejl Casino will notify registered players via the email address on file and/or by displaying a prominent notice on the acejl Casino platform. Your continued use of the platform following the posting of a revised Policy constitutes your acceptance of the changes.

We encourage you to review this Policy periodically to stay informed about how acejl Casino protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by acejl Casino, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. For more information about your rights under the DPA, visit the NPC's official resources.

For information about our responsible gaming tools and self-exclusion options, please visit our Responsible Gaming page. For the full terms governing your use of the acejl Casino platform, please review our Terms & Conditions.